Effective Date: 10/01/2025

Indraprastha Spa Resort values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or staying at our resort.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, contact details (email, phone number), address, and payment details when you book a room or make inquiries.
• Booking Information: Check-in and check-out dates, room preferences, and other relevant details.
• Website Data: IP address, browsing behavior, and device information collected through cookies and analytics tools.
• Feedback and Reviews: Any comments, reviews, or feedback provided by you.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process bookings and manage reservations.
• To improve our services and enhance your stay experience.
• To send booking confirmations, updates, or promotional offers.
• To comply with legal obligations and ensure guest safety.
• To analyze website performance and improve our digital presence.

3. Data Sharing and Security

• Third-Party Sharing: Your information may be shared with payment processors, service providers, or legal authorities if required. We do not sell your information.
• Data Security: We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and understand user preferences. You can manage cookie settings through your browser.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of your personal information.
• Opt-out of marketing communications at any time.

6. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: iphotelshp@gmail.com
• Phone: 7006656161
• Address: Indraprastha Spa Resort, Dharamshala, Himachal Pradesh, India

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review it regularly.

By using our website or services, you agree to the terms outlined in this Privacy Policy.