Privacy Policy

Privacy Policy for Fortune Park Dalhousie

Last updated: 22/01/2024

Thank you for choosing Fortune Park Dalhousie. This Privacy Policy outlines our commitment to protecting your privacy and describes how we collect, use, disclose, and safeguard your personal information. Please take a moment to review this policy to understand how your personal data is handled.

Information We Collect

We may collect personal information from you when you make a reservation, check-in, use our services, or interact with our website. The information we collect may include:

1. Contact Information: Name, address, email address, and phone number.
2. Reservation Details: Dates of stay, room preferences, and special requests.
3. Payment Information: Credit card details and billing information.
4. Spa and Fitness Services: Information related to spa appointments, fitness center usage, and wellness activities.

How We Use Your Information

We use your personal information for the following purposes:

1. Reservation Processing: To process your reservations and provide you with the services you have requested.
2. Communication: To communicate with you regarding your reservation, spa services, and respond to your inquiries.
3. Guest Services: To enhance your stay by offering personalized services, such as spa appointments and fitness activities.
4. Improving Our Services: To enhance and improve our services based on your feedback and preferences.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of providing services to you. We may share your information with trusted third parties, such as payment processors and service providers, to facilitate your reservation and stay.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses secure protocols (HTTPS) to encrypt data during transmission.

Your Rights

You have the right to access, correct, or delete your personal information. If you have any concerns about your data, please contact us at [contact@email.com].

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The latest version will be posted on our website with the effective date.

By using our services, you consent to the terms outlined in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at [contact@email.com].

Thank you for choosing Fortune Park Dalhousie. We value your privacy and look forward to providing you with a delightful experience in the heart of the Himalayas.